The pandemic has brought the future forward by a full decade, and businesses that aren’t ready for it could be left behind, according to futurist Michael McQueen.
From the emergence of artificial intelligence and changes in the way labour markets operate, McQueen believes the 2030s are effectively playing out in the 2020s and this will deliver radical game-changing shifts to the economy over the next few years.
Addressing the opening event at Gold Coast Business Week, a business breakfast hosted by the City of Gold Coast in Surfers Paradise, McQueen said the biggest shift was already upon us with Millennials getting older and Generation Z set to take over as the dominant demographic in the work force. They are also an emerging well-heeled consumer group that can’t be ignored.
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